Gaming at hi bajee is meant to be fun — a way to relax, enjoy great games and maybe win some BDT along the way. But we know that for some players, gaming can stop being fun and start becoming a problem. That is why responsible gaming is not just a page on our website — it is built into everything we do.
Hi bajee provides a full set of responsible gaming tools — all free, all available directly from your account settings.
Set a daily, weekly or monthly cap on how much BDT you can deposit into your hi bajee account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing one is instant.
Choose how long you want each gaming session to last. When your time is up, hi bajee will alert you and give you the option to stop. It is easy to lose track of time when you are playing — this tool keeps you grounded.
If you feel you need a break, you can exclude yourself from hi bajee for a set period — 1 week, 1 month, 6 months or permanently. During exclusion, your account is locked and you cannot deposit, play or receive promotional messages.
Enable on-screen reminders that appear at regular intervals during your session. Each reminder shows how long you have been playing and how much you have wagered — giving you a clear picture of your activity in real time.
Not ready for full self-exclusion but need a short break? A cool-off period temporarily suspends your account for 24 hours, 48 hours or 7 days. Your account resumes automatically when the period ends.
Set a maximum amount you are willing to lose in a given period. Once you reach your loss limit, hi bajee will automatically prevent further play until the limit period resets. A simple but powerful way to protect your bankroll.
Responsible gaming at hi bajee means we treat every player as an individual — not just an account number. We actively monitor gameplay patterns, provide tools that put you in control, and make it easy to ask for help when you need it.
For most players in Bangladesh, hi bajee is a source of entertainment. You log in after work, enjoy a few rounds of Texas Hold'em or spin the reels on Caishen Wins, and then get on with your day. That is exactly how gaming should work — fun, controlled and within your means.
But we also know that gambling can become problematic for some people. Problem gambling does not happen overnight — it usually develops gradually, and many players do not realise there is an issue until it has already affected their finances, relationships or mental wellbeing. Hi bajee takes this seriously, which is why we invest in responsible gaming tools and player education rather than just putting a disclaimer at the bottom of the page.
Our responsible gaming programme covers three areas: prevention (tools and information to help you stay in control before problems develop), early intervention (alerts and checks that flag unusual patterns), and support (direct access to help when things go wrong). All three are available to every hi bajee player, free of charge, at any time.
Our promise: Hi bajee will never pressure you to keep playing, increase your deposits or ignore your own limits. If you set a limit, we respect it — no exceptions.
If any of the problem gaming signs sound familiar, please use hi bajee's self-exclusion tool or contact our support team at [email protected]. There is no shame in asking for help — it is the right thing to do.
This is not a clinical test — it is a simple self-check. If you answer "yes" to three or more of these questions, it may be worth taking a break and speaking to someone you trust, or contacting hi bajee support.
Do you spend more time or money on gaming than you originally planned?
Have you ever tried to win back money you lost by playing more?
Do you feel restless or irritable when you try to cut down or stop gaming?
Have you borrowed money or sold something to fund your gaming?
Has gaming caused problems with your family, friends or work?
Do you hide how much time or money you spend on gaming from people close to you?
Do you think about gaming when you are doing other things — at work, at meals, before sleeping?
3 or more "yes" answers? Please reach out to us at [email protected] or use the self-exclusion tool in your account settings. You are not alone and help is available.
Problem gambling can affect anyone. These are some of the most common warning signs, grouped by area of life. Recognising them early makes it much easier to get back on track.
Setting up your limits at hi bajee takes less than two minutes. Here is exactly how to do it.
Decide how much you can afford to spend before you open the app. Treat it like entertainment money — once it is gone, the session is over.
Set an alarm on your phone before you start playing. When it goes off, take a break — even if you are on a winning streak.
Losing is part of gaming. Chasing losses by playing more is one of the fastest ways to turn a small loss into a big one. Accept it and walk away.
Step away from the screen every 30–45 minutes. Get a drink, stretch, or chat with someone. It keeps your head clear and your decisions better.
Fatigue affects your judgement. Avoid playing late at night or when you are stressed, upset or under the influence of alcohol.
If gaming is causing you stress, talk to a friend, family member or our support team. Keeping it to yourself usually makes things worse, not better.
Hi bajee is strictly for players aged 18 and over. We take underage gambling seriously and have multiple safeguards in place to prevent minors from accessing the platform.
During registration, all players must confirm they are 18 or older. Hi bajee also conducts age verification checks as part of the KYC process. Any account found to belong to a minor is closed immediately and all funds are returned.
If you share a device with children or teenagers, we strongly recommend using parental control software to block access to online gaming platforms. If you suspect a minor has accessed hi bajee, contact us immediately at [email protected].
Zero tolerance: Hi bajee has a zero-tolerance policy on underage gambling. Any attempt to circumvent age verification will result in permanent account closure and forfeiture of funds.
Every new hi bajee account requires age confirmation. Players must be 18 or older to register and play.
Hi bajee verifies identity documents before processing withdrawals, which includes confirming the player's age.
If children use your device, install parental control software to block access to gaming sites and apps.
Any account confirmed to belong to a minor is closed immediately, with all deposits returned and no questions asked.
If you are concerned about your gaming or someone else's, reach out to hi bajee support. We respond quickly and treat every enquiry with complete confidentiality.
Send us a message any time. We respond to all responsible gaming enquiries within 24 hours.
Our live chat support is available 24 hours a day, 7 days a week. Start a chat from any page on hi bajee.
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Find answers to common questions about responsible gaming tools, limits and self-exclusion in our FAQ section.
Visit FAQResponsible gaming and great entertainment go hand in hand at hi bajee. Create your account today, set your limits from the start, and enjoy Bangladesh's best online casino platform with complete peace of mind.
18+ only. Gambling involves risk. Please play responsibly. By registering you agree to our Terms and Conditions and Privacy Policy.